At NESH, customer satisfaction is our highest priority. All our pieces are 3D modelled and hand-crafted to perfection with the most unique and authentic materials, devoting attention to details and maximum quality.
For questions and exchange, please contact us directly at
All exchanges must be processed within 14 days of the original purchase. Pieces must be unworn and with its complete original packing and including its receipt.
Please make note of the error or specific defects, and include your name and address for reference. Items must be securely packed, and packages must be shipped back to us using a trackable method (such as UPS or Fed-Ex). Please be sure to keep the Return Tracking Number for your protection, items should be insured for their full value.
Only merchandise received by us can be processed for exchange or store credit.
If you are exchanging an item due to an error made by NESH, shipping costs will be covered by us.
All sales are final. NESH does not offer refunds. Returns are valid within 14 days of purchase and can be used for exchanges or store credit. A valid receipt must be present at the time of exchange. NESH will not exchange or credit any returned purchase that is deemed worn or damaged. NESH will provide a replacement for any defective merchandise that is returned within 180 days of purchase with a valid receipt present.